Privacy Policy

1. General Website Disclaimer

Please note that the pages on this website are designed to provide you with general information only. We make no warranties, representations or undertakings about any of its content. This includes the completeness, accuracy and fitness for any particular purpose, or the content of any third party site referred to or accessed through it. You are personally responsible for ensuring that the information is correct and we will not be held liable or accountable for any mistakes that occur.

2. Email Disclaimer

E-mails/fax and any attachments sent by Queensbury Shelters are intended for the named addressee(s) only, or person authorised to receive them on their behalf. The content should be treated as confidential and the recipient may not disclose the message or any attachment to anyone else without authorisation. Unauthorised use, copying or disclosure may be unlawful. If any transmission is received in error please notify the sender immediately and delete the message from your e-mail system. Any view expressed by the sender of the message or any attachment may be personal and may not represent the view held by Queensbury Shelters Limited. All electronic transmissions to and from Queensbury Shelters Ltd, may be monitored and are scanned for viruses and content. E-mails containing viruses will be deleted without notification.
Whilst we maintain virus checks on inbound e-mails we accept no liability for viruses or for any loss or damage arising from the use of any outgoing messages or other material introduced to out going messages.

3. Cookies Policy

(a) About Cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies.  A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

(b) Cookies used

This website makes use of cookies (files which are sent by us to your computer or other access device) which we may then access when you visit our website in future.

We do this to enable us to gain a better understanding of our users and their needs, and to monitor the effectiveness of our website in delivering content to them. We also use cookies to authenticate and authorise registered users.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical reports and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports that provide us with information about which pages are popular, and which are not so popular. By doing this we can make it easier to navigate to those popular pages. Google will store this information.  Google’s privacy policy is available at:

We do not store any personal information that you have provided to us in any cookie issued by this website. In English this means that we cannot individually identify anybody who has visited our website, nor can we see where you have been or where you go after you leave.

(c) Removing Cookies

If you want to delete any cookies that are already on your computer, please refer to the instructions for your operating system or browser.

(d) Further Reading

4. Privacy Policy

We are committed to safeguarding the privacy of our website visitors.

Queensbury may collect information from you. This information may include:
(a) information your visits to and use of this website.
(b) information that you provide to us for the purpose of registering with us
(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters

We will never disclose your data to any external companies.

We may use any information you provide to us for the following purposes:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) send statements and invoices to you, and collect payments from you;
(d) send you general (non-marketing) commercial communications;
(e) send you email notifications which you have specifically requested;
(f) send you other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

We do not sell or give your data to other organisations for marketing purposes. We may use your data to make you aware of similar services to those you may have used or enquired about. We will offer you the opportunity to decline such future contact. Some data collected may be used for our own research purposes in anonymous and non-attributable form.

5. Anti-Spam policy

Queensbury Shelters messaging systems automatically scan all incoming messages and filter out anything that could be classed as spam. This is an automated process and is therefore not infallible. No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by our systems. If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

6. Data Protection

If you wish to request a copy of information that we hold about you, please contact the IT Manager at the following address.

If you have any queries concerning your personal information or any questions on our use of the information, please contact us by writing to:

The IT Manager
Queensbury Shelters Limited
Fitzherbert Road

We may amend the contents of the above policies at any time to ensure continued compliance with regulations.